AI DISCLOSURE
The Visible Therapist (trading name of Autumn Creative Ltd) AI Usage Disclosure
Introduction
This Disclosure Document sets out how and why we use artificial intelligence ("AI") in our business.
Where and How We Use AI
Business Operations We use certain AI tools to improve our efficiency, accuracy, and quality in our internal business processes. This may include:
Automating some or all routine administrative tasks.
Analysing data to enhance our decision-making.
Streamlining our scheduling and communication.
Content drafting support (eg. blogs, emails, captions - all reviewed and edited by a human before use)
Idea generation and market research
2. Client Interactions AI may also assist us in delivering some or all of our services to you, including:
[Examples: Providing insights, generating content, answering queries, analysing client data.]
[Examples: Processing personal data to customise services or improve support.]
AI is not used in the design process itself. All website design and branding work is completed by The Visible Therapist. We may at times use AI to create design specific stock imagery.
All AI-generated content is reviewed and edited by a human before being shared with clients or published publicly, unless clearly stated otherwise.
Why We Use AI
AI helps us to:
Deliver faster and more efficient services to you.
Ensure a higher degree of accuracy in repetitive or complex processes.
Enhance our ability to meet your needs and requirements by analysing data effectively.
AI and Personal Data
We will never knowingly input sensitive or personally identifiable client data into AI platforms.
All personal data processed using AI is handled in compliance with UK GDPR. In particular, we:
Limit data shared with external processors
Use AI tools responsibly and in accordance with their published privacy policies and terms
Do not upload sensitive personal data, passwords or confidential financial information to any third-party AI tool
Do not use AI to make fully automated decisions that have legal or significant outcomes without human review
Limitations of AI
While we take steps to ensure that AI tools are accurate and reliable, they are not infallible and we don’t make any warranties as to accuracy, completeness or suitability. You should satisfy yourself that you are happy with AI-generated before you rely in any way on such outputs.
Your Rights and Choices
You have the right to:
Ask Us Questions: Request more information from us about how we use AI in your specific case.
Object to Automated Decision-Making: Where applicable, in accordance with the UK GDPR, you may object to decisions made solely by AI that have a legal or similarly significant effect on you.
Access and Manage Data: You can ask us to review how your personal data is processed by AI tools and request corrections if necessary.
For further information or to exercise your rights, contact us at vicky@thevisibletherapist.co.uk.
Third-Party AI Providers
Some AI tools we use are provided by third-party providers. These providers act as data processors for us under contractual agreements to ensure compliance with data protection laws. For more details, visit their privacy policies:
Commitment to Transparency
We are committed to transparency about our use of AI in our business. If you have any concerns about our use of AI in relation to services provided to you, or you would like more details about the specific applications of AI in our business, please get in touch with us using the contact information below.
Contact Information
For queries regarding this disclosure, contact:
The Visible Therapist
96 Bath Road, Swindon, SN1 4AY
vicky@thevisibletherapist.co.uk
Changes to This Disclosure
We may update this disclosure document as and when necessary or desirable to reflect any changes in our use of AI or in applicable regulations. Please check this document regularly for updates.

